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New FeatureJuly 7, 20261 min read

A command center for counselors

The counselor home now leads with a triage worklist, and a new analytics page shows how the whole cohort is tracking.

By Ricardo Mello

Counselors juggling hundreds of students told us the same thing: the hard part is knowing who needs help right now. The counselor home now answers that on sign-in, with a triage worklist sorted by urgency, the week's deadlines across the cohort, and a desk that collects unanswered messages and pending rec letter work.

A read-only analytics page rounds it out: readiness distribution, the completion journey from not started to submitted, and the application-status mix, so counselors can see where the whole class stands without opening a spreadsheet.